
How do I check when my promotional space expires?
To verify your promotional space, go to your account page and click View all space earned. How do I check if I’ve successfully redeemed the promotion?
Your device was refurbished or pre-owned, because the promotional space is only available to the original buyer of the new, eligible device. You’ve already redeemed another Lenovo promotion, because each user is only eligible to redeem the same type of promotional deal once. Here are a few reasons why you might not be able to redeem the promotional space from your eligible device: Why can’t I redeem the promotional space? You signed in to an existing Dropbox account. Your device may not be eligible for the promotion due to some country and retailer exclusions. You bought your device pre-owned or refurbished, and the previous owner redeemed the promotional deal associated with the device. You didn’t see a prompt to sign in to your Dropbox account or create a new Dropbox account. For instance, you can’t redeem the promotion for the Lenovo 100 GB for 12 months more than once, even if you buy multiple eligible Lenovo devices. You have already redeemed a promotion on a Lenovo device-you’re only eligible to redeem the same type of promotional deal once. There are a variety of reasons you may not be eligible to redeem promotional space: Why am I not eligible for promotional space? The promotional space is only available to the original buyer of the new, eligible device. Can I get the promotion on a refurbished or used device? No, the promotional space is not transferable once it has been redeemed. Can I transfer my promotional space to another Dropbox account? For example, you can’t redeem the promotion for the Lenovo 100 GB for 12 months more than once. Each Dropbox account can only redeem the same type of promotion once. If I purchased multiple promotion-eligible devices, can I redeem the same offer multiple times? Your device may be eligible if you see a prompt to install Dropbox. Which Lenovo devices are eligible for the promotion? The promotion must be redeemed within 12 months of the date of purchase of your device. How much time do I have to redeem the promotional space? The 100 GB of promotional space on select models of Lenovo devices is valid for 12 months from the date the promotion is redeemed.